FAQ

Q1:How many employees does YG have?

A1:Over 1,000.  

Q3:What types of products does Henan YG Machinery offer?

A3:We mainly provide various types of drilling rigs, excavator attachments, and construction machinery, including fully hydraulic core drilling rigs, horizontal directional drilling rigs, pile breakers, line markers, spider cranes, egg tray machines, and more, totaling over 100 products.  

Q5:Does your company offer customization for products?

A5:Yes, we provide customized services based on your specific needs to ensure the equipment meets different working environments and business requirements.  

Q2:Which countries and regions are the products of Henan YG Machinery mainly sold to?

A2:The United States, Mexico, Canada, Malaysia, the UAE, Africa, and many other countries and regions.  

Q4:Which manufacturers does YG Machinery cooperate with?

A4:Well-known manufacturers such as China Railway Group, China State Construction Engineering Corporation, and Power Construction Corporation of China.

Q6:How is the quality of your company’s products?

A6:Our products are manufactured using advanced production processes and high-quality raw materials, strictly adhering to international quality standards to ensure high performance and reliability for every piece of equipment, earning consistent praise from customers.

Q7:Do your products have international certifications?

A7:Our products have passed multiple international certifications, such as CE certification and ISO9001, complying with standards for various global markets.

Q9:Does every product come with a manual? Will it be provided to us?

A9:Yes. Every product includes a manual, which will be provided to you upon purchase.  

Q11:Does purchasing a product include after-sales service?

A11:Yes, we provide comprehensive after-sales services for all customers, including equipment installation, debugging, training, and maintenance, ensuring timely support throughout your usage.  

Q8:Can I visit your company? Is there a fee?

A8:Yes, visits are welcome and free of charge. If you are interested, please contact us directly, and we will arrange for a professional to guide your tour.  

Q10:What is the warranty period for your company’s products?

A10:We offer a 1-year warranty for most products. For specific warranty terms, please refer to the product manual or contact our after-sales service team.

Q12:Will the company respond to any issues encountered later?

A12:Yes. You can ask any questions, and we will respond within 24 hours.  

Q13:How can I purchase your company’s products?

A13:You can learn more about our products and the purchasing process on our official website or by email. We will provide detailed quotations and procurement support.  

Q14:How can I contact Henan YG Machinery?

A14:You can reach us through the following methods:

Phone: +86 139 3718 3205;

Email: admin@ygmachtech.com;

Address: Jingsha Plaza, Jingguang Road, Erqi District, Zhengzhou City, Henan Province.